Privacy and Data Protection

Sheffield Manor Lodge / Green Estate Ltd is committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003).

Our systems collect addresses and buying information at the point of order so that we may process your order and provide you with the best possible service.

If you provide us with your email address via links on our website or at the point of ordering, we will add this to our marketing database to send you future offers and notifications of upcoming events at Sheffield Manor Lodge. If you indicate at any point that you would prefer not to receive email marketing from us (by checking/unchecking the relevant box) we will not use your email address in this way and will only use it to communicate information regarding your order(s).

We will always give you the option to receive no further marketing information from us if you later change your mind. You can update your preferences using the Unsubscribe link at the bottom of each email. If at any point you do update your preferences regarding communications from us or third parties, we will update your account promptly.

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information that we hold will be held securely in accordance with our internal security policy and United Kingdom law. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

Please note that we have the ability to retain any data that you provide on this website, even if you do not complete your registration/transaction. Such contact details and data may be used to contact you to enquire why you did not complete your registration/transaction. If you have any questions about this, please contact us.

We may at times use other companies to perform specific functions on our behalf, such as the delivery of parcels. When we disclose information to these service providers, it is purely to help them perform their service. For example, we may pass on your address details to our delivery companies or, in the case of credit card payment, our payment provider Sage Pay will take your information in order to process payment for your items. We may also have to provide law enforcement officers with your details in the case of investigations, as we are required by law.