A Sheffield Manor Lodge wedding is simple yet stunning, where personalities shine through and couples have the most fantastic day of their lives. Your role is not just to serve drinks but to be passionate about putting a smile on each and every guest’s face and be part of a team that has a desire to make our couple’s experiences exceptional.
Main Responsibilities
• Ensure the bar is ready for service before each event and bar related services for each event understood and prepared
• Provide a professional, high standard, friendly and enthusiastic customer service to all guests
• Serve customers and guests politely, promptly and efficiently
• Ensure age restrictions are rigorously applied
• Provide a clean-as-you-go approach to ensure all surfaces are kept clean and tidy throughout an event
• Ensure glasses are cleaned and shelved, and stock replenished as required
• Contribute to team discussions and be willing to make suggestions for the improved running of the bar
• Clean down of whole bar area at the end of each event ensuring it is left clean, tidy and ready for next use
• Ensure all sales are accurate and money handled as required
• Ensure all breakages and losses are accounted for and reported to your line manager
• Undertake any other duties, as requested by your line manager, commensurate with the level of the post.
About You
Essential
• Friendly and warm personality and a genuine love of working with the public
• A desire to provide excellent customer service and give couple’s their dream day
• A willingness to learn and get stuck into a range of practical tasks
• Proactive and confident in front of house role
• Punctual
• Confidence in dealing with antisocial behaviours (training provided)
Desirable
• Experience in using electronic till systems
• Experience of stock checks
• Experience working in a busy bar
